Handling a subject access request
When somebody asks what you hold about them.
0:34 long
What this covers
- Subject Requests, then New subject access request
- What sort of request it is
- Who asked, and when it came in
- Save - the one-month deadline is tracked
Step by step, in writing
The same guide as the video. Tap a time to jump to that moment.
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0:02
Anyone can ask what you hold about them
You have one month to answer, and you cannot charge for it.
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Open Subject Requests from the menu
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Choose New subject access request
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Choose what they have asked for
A request to be deleted is a different thing from a request to see the data.
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Say where you are with it
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Who made the request
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How to reach them
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Set the date it came in
The response deadline is worked out from this.
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Save the request
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0:30
The deadline is on the dashboard
Record what you sent and when, so you can show you answered in time.
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