Made with care for the volunteers who keep Britain's halls running.
Product updates
Everything we have changed, and when
Most of what is on this page started as an email from a village hall. We write these in the same words we send our
halls, so you can see for yourself how often this thing actually moves.
Reports assumed every hall runs April to March and said so on the page. Plenty of halls have a year ending on 31 December or some other date, so there is now a box on the Reports page saying when your year ends. Set it once and your reports open on your own year, with buttons for "This year so far", "Whole year" and "Last year". Nothing changes if your year does end in March. Thanks to Binfield Memorial Hall for asking.
New feature
Your public pages, and what version you are on
Your dashboard now shows the two web addresses that belong to you: your public calendar, and your booking enquiry form. Both have a Copy button and a "Have a look" link, so you can send them to somebody or put them on your village website without hunting for them. They were only listed on the "Embed on Your Website" page before, which is no help if you have no website to embed anything into. There is also a new What's New page under Contact, showing which version you are on and everything we have changed, and the version now sits at the bottom of every screen. Thanks to Binfield Memorial Hall for asking.
New feature
See your bookings on a calendar
Bookings has a new button, "See them on a calendar", which lays the month out so you can see at a glance whether the hall is free next Saturday. Click any booking to open it. You can show one room at a time, and bookings are coloured by their type of hire, falling back to the colour of the room. You can now change a type of hire's colour after you have created it, using the pencil beside the "Type of hire" box on a booking - before, you were stuck with whatever you picked the first time. Thanks to Binfield Memorial Hall for asking.
New feature
A straight answer about backups
Our security page used to say your records were "backed up automatically" and left it there, which is not much use to a trustee being asked what happens if something goes wrong. It now says exactly what we do: the whole database is backed up every week, overnight on a Sunday, and kept off the server so it can be restored. It also says the thing worth knowing, which is that your data is yours - you can export your bookings, invoices and compliance records whenever you like and keep a copy with your minutes.
New feature
VAT, for the halls that are registered
New under Finance: VAT. Most halls are not registered for VAT and nothing changes for you at all - leave it switched off and your invoices carry on exactly as they are. If your hall does have a VAT number, you can now enter it along with the date you registered, say whether the prices on your rate cards already include VAT or have it added on top, and we work out the VAT on every new invoice for you. There is a plain English explanation on the page of the one thing halls most often get wrong: hiring out a room is normally exempt from VAT rather than charged at 20%, unless your hall has opted to tax its building. Your invoices then print as proper VAT invoices, showing your VAT number, the tax point, and the rate and amount before VAT on every line, so your hirers can reclaim it and your accountant has what they need. You can set a different rate on a single room, and on any invoice line, so exempt hall hire and standard-rated bar takings can sit on the same invoice. Your Reports and dashboard count income before VAT, because the VAT you collect was never your hall's money, and they say so on the page. Invoices you raised before you registered are left exactly as they were, with no VAT and no VAT number on them.
Fix
The invoice link now shows what a hirer has already paid
When a hirer opened their invoice from the link in their email, part payments were not shown, so they saw the full amount with no sign of what they had already sent. The Paid and Balance Due lines now appear there, matching the PDF.
Fix
Invoices now show half hours properly
A booking of an hour and a half was charged correctly but the invoice printed the quantity as "2", so the line read like a sum that did not add up. It now shows 1.5, and whole hours still show as plain numbers. If a hirer has queried a line recently, that was why.
New feature
Keep a booking private on your public calendar
Some groups would rather the village did not see what they are doing. Tick "Keep this booking private" and your public calendar still shows the time as taken, so nobody tries to book over it, but it reads "Private booking" instead of naming the event. Everything else on the calendar carries on showing its name as usual. If a group always wants this, tick it once on the hirer instead and their bookings start that way. You always see the real name inside your own admin. Thanks to Binfield Memorial Hall for asking.
New feature
Bring your data across from another system
New under Settings: Import your data. If you are moving from another booking system, or keep things in a spreadsheet, you can bring across your rate cards, rooms, room prices, hirers, bookings and invoices instead of typing them in again. Your file can have any columns, named anything at all, because you match them up to ours on screen. Every import has an Undo button, and if a few rows will not go in you can download just those, correct them in Excel, and import that smaller file.
Fix
Payment reminders now count part payments
Reminder emails were asking for the full invoice amount even when a hirer had already paid some of it, and they showed the same hundred-times-too-small figure as invoice emails. Both are fixed, so a reminder now asks for exactly what is still outstanding. The View Invoice button in those emails also works properly now, taking the hirer straight to their invoice instead of a sign-in page.
Fix
Invoice emails showed the wrong amount
Invoice emails sent to hirers were showing the amount a hundred times too small, so a £44 invoice read as £0.44. The invoice itself and the PDF were always correct, and only the figure in the email was wrong. It is fixed, and any invoice you send from now on will show the right amount. If a hirer queried an odd-looking figure recently, that was why.
New feature
Put your enquiry form on your own website
The booking enquiry form can now be embedded on your village hall website, just like the calendar. Visitors enquire without leaving your site, and the form picks up your brand colour from Settings, Branding. Find the copy-and-paste snippets under Settings, Embed on Your Website.
Most of this came from a village hall asking
If your hall needs something this does not do yet, say so. That is how nearly everything above got built.